How do I purchase a gift card? You can purchase gift cards directly from our online store. Simply select your desired amount, add it to your cart, and complete checkout like any other product.
What denominations are available? Our gift cards are available in various amounts to suit different budgets. You can choose from our preset denominations or select a custom amount.
How will the gift card be delivered? Digital gift cards are delivered via email immediately after purchase. The recipient will receive an email with their unique gift card code and instructions on how to use it.
Can I schedule when the gift card is sent? Yes! During checkout, you can specify when you'd like the gift card email to be sent to the recipient, making it perfect for birthdays and special occasions.
How do I redeem my gift card? During checkout, enter your gift card code in the "Gift card or discount code" field. The gift card value will be applied to your order total automatically.
Can I use multiple gift cards on one order? Yes, you can apply multiple gift cards to a single order until the full order amount is covered.
Can I use a gift card with other discounts or promotions? Yes, gift cards can typically be combined with discount codes and promotional offers.
What if my order total is less than my gift card value? If your purchase is less than the gift card amount, the remaining balance stays on your gift card for future use.
What if my order total is more than my gift card value? You can pay the remaining balance using any of our accepted payment methods, including credit cards or other gift cards.
How do I check my gift card balance? You can check your gift card balance by entering your gift card code on our gift card balance page, or the remaining balance will be displayed during checkout.
Do gift cards expire? Yes, gift cards expire 3 years after the date of purchase. You can find the exact expiration date in your gift card email.
What if I lose my gift card code? If you've lost your gift card code, please contact our customer service team with your purchase details, and we'll help you recover your gift card information.
Can I reload or add money to my existing gift card?Gift cards cannot be reloaded. You'll need to purchase a new gift card for additional credit.
Are gift cards refundable? Gift cards are generally non-refundable. Please review our full terms and conditions for complete details.
Can gift cards be used for shipping costs? Yes, gift cards can be applied to your entire order total, including shipping costs and applicable taxes.
Are there any restrictions on what I can purchase with a gift card? Gift cards can be used to purchase any items available in our store, with the exception of purchasing additional gift cards.
Can I return items purchased with a gift card? Yes, items purchased with gift cards can be returned according to our standard return policy. Refunds will be issued back to a gift card.
Can gift cards be used in-store? If we have physical locations, yes! Gift cards can be used both online and in our physical stores.
I'm having trouble applying my gift card code. What should I do? Make sure you're entering the code exactly as it appears, including any dashes or special characters. If you continue to have issues, please contact our customer support team.
Can I transfer my gift card balance to someone else? Gift card codes can be shared with others, but the balance cannot be officially transferred between accounts.
For additional questions not covered here, please contact our customer service team. We're happy to help!
