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Orders & shipping
FREE, fast tracked standard shipping (Australia-wide)
Express Delivery available at checkout
International shipping calculated at checkout
See Shipping for details
All orders are usually shipped within 24-48 hours.
Delivery times depend on where you are. Australian orders will normally take 5-7 business days to arrive, using standard deliver.
Overseas deliveries can take anywhere from 7-16 days.
Tracked shipping details will be provided in your confirmation email.
Express shipping available calculated at checkout.
Yes, we ship worldwide! We deliver to New Zealand, Asia, Europe, North America and many other international destinations.
Shipping costs:
All international shipments include tracking and express options are available. Shipping costs are calculated and added at checkout based on your location.
For full details including delivery times, visit our Shipping page.
Yes, all orders are updated with tracking information once shipped.
All major credit cards, Apple Pay, Google Pay, Shop Pay and Afterpay.
We use safe and secured checkout powered by Shopify.
Email us immediately. If it hasn’t shipped, we’ll do our best to help with your order.
If your order arrives damaged, please contact us immediately with photos of the damage and packaging.
Ensuring you receive your order in perfect condition is important to us, and we'll work with you to resolve the issue quickly.
No, We currently don't offer in-person pickup.
All orders are shipped directly to you, with free Australia-wide shipping on paddles and orders over $150.
This ensures your items are properly packaged and tracked during shipping.
returns & exchanges
Yes — we offer free 14 days returns on all clothing available for size exchange, or store credit / refund.
Clothing must be returned in "as-new" condition, unworn and with all tags.
See terms and conditions here
Return within 14 days in as-new condition (all tags, packaging) for a full refund.
Return within 30 days in lightly used condition for store credit or refund (conditions apply).
Buyer pays return shipping.
A restocking fee may apply.
See terms and conditions here
Yes - Items may be returned up to 14 days after purchase for store credit / refund (conditions apply).
All items must be returned in "as-new" condition, unworn and with all tags.
Buyer pays for return shipping.
See terms and conditions here
Yes - Items may be returned up to 14 days after purchase for store credit / refund (conditions apply).
All items must be returned in "as-new" condition, unused and with all tags.
Buyer pays for return shipping.
See terms and conditions here
Email returns@angrypenguins.com with your order number and the new size you'd like to exchange.
We'll send you a prepaid return label (for eligible clothing items) and walk you through the process.
We aim to process all exchanges and approved refunds within 10 business days of us receiving your returned goods.
Yes — however, return postage is at the buyer’s expense unless the item is faulty.
We do not offer international exchanges for size at this time.
Pickleball Paddles
Premium materials, precision manufacturing, and carefully balanced specifications deliver serious performance and durability for all levels of play, along with a bold design to ensure you always "Play with Edge".
As a registered USAPA manufacturer, we combine quality craftsmanship with innovative design to create paddles that perform when it matters most.
Each paddle is built with attention to detail, ensuring consistent performance whether you're training, playing recreationally, or competing.
For the complete story behind our paddles, detailed specifications, and help choosing between our current models, visit our Find Your Perfect Paddle page.
The right paddle depends on your playing style, skill level, and preferences for weight, grip size, and surface material.
Our comprehensive Paddle Selection Guide covers everything you need to know to find your perfect match - from beginner-friendly options to advanced performance paddles.
Yes! We offer exclusive discounts through our Club Penguin membership program, available only to Angry Penguins customers. Club Penguin members enjoy:
✅ 10% off all future orders - paddles, clothing, and accessories
✅ Early access to new releases and limited edition items
✅ Exclusive member-only offers and special deals
To join Club Penguin, simply make a purchase from Angry Penguins and you'll receive an automatic invitation via email.
Pickleball Australia Members: We also offer a special discount for Pickleball Australia members. Please see our FAQ on this question.
As Pickleball Australia Partners, we're proud to provide exclusive benefits to all Pickleball Australia members through a special members code and other exclusive offers from time to time.
If you're a PAA member, your discount code should be available with your membership information or in recent PAA newsletters.
Can't find your code? Contact us and we'll help you access your member benefits!
Every Angry Penguins paddle comes with everything you need to get started:
✅ Free Australia-wide shipping
✅ Neoprene branded paddle cover for protection
✅ Penguin drawstring bag for easy transport
✅ 12-month limited warranty for peace of mind
✅ 30-day returns policy (conditions apply)
✅ Paddle Forward recycling program offer - because we care about the environment
✅ Exclusive savings for PAA and Club Penguin members
✅ And a whole lot of fun!
Yes — every Angry Penguins paddle comes with a 12-Month (Limited) Warranty
View Our Paddle Warranty
Not yet — but we’re working on it.
Our paddles are designed to meet USAPA guidelines, and formal certification is currently in progress. We’re registered manufacturers with USAPA and actively working with them on our future models.
Want to be the first to know when approval is confirmed? Leave your email and we’ll keep you posted.
At this time we don’t offer individual demo paddles.
We do work with Pickleball Centres and Clubs to offer demo paddles. If your club or centre is interested, please see our Club Benefits or email us for more information.
Clothing & Headwear
There is a size chart on each clothing product page for information about sizing, or email / message us for help.
GOTS (Global Organic Textile Standard) certified 100% organic cotton is grown and processed without harmful chemicals, pesticides, or synthetic fertilizers. This certification guarantees environmentally and socially responsible production from farm to finished garment - delivering softer, more breathable fabric that's better for you and the planet.
We partner with ethical manufacturers who prioritise fair labor practices, safe working conditions, and environmentally conscious production processes. Our clothing is crafted with care for both the people who make it and the planet we share.
Our clothing range is designed in Australia and built by a collection of partners who care about quality and the environment.
To maintain the quality our organic cotton garments, we recommend cold machine washing with like colours and air drying.
Avoid bleach and tumble drying to preserve fabric integrity.
instructions can also be found on each product page.
Yes, some of our products can be worn as unisex, including most of our tees.
Any product that is marked as women's are shaped for smaller sizes.
Some products are marked as designed and shaped for men.
Write a clear and concise answer to guide your customers.
Community Programs
Club Penguin is our exclusive membership program available only to Angry Penguins customers. Once you make a purchase from us, you'll automatically receive an invitation to join and start enjoying these benefits:
✅ Members-only pricing on select Angry Penguins gear
✅ Early access to new releases and exclusive deals
✅ Special member-only offers throughout the year
Membership is completely free, but you must be an Angry Penguins customer to join. Simply make any purchase and we'll send you your Club Penguin invitation via email.
We offer a range of support and benefits to Pickleball clubs and groups, club coaches, and pickleball centres, including:
✅ Demo days at your club or event (pending availability)
✅ Becoming an official Angry Penguins Ambassador Club
✅ Volume-based discounts (min. quantities apply)
✅ Information on upcoming Angry Penguins products drops
We offer special bulk pricing for pickleball clubs, coaches, and training facilities.
Minimum quantities and pricing may differ from our standard wholesale requirements.
Enquire now at Club Benefits
Yes! We love teaming up with clubs, centres, and coaches who share our passion for quality gear and growing the game.
Whether you're looking to host a demo day, run a local event, or build a lasting partnership with Angry Penguins, we’d love to hear from you.
If that sounds like you, please see either our Club Benefits or Partnerships page or email us to discuss.
Paddle Forward is our commitment to sustainability in pickleball. When your Angry Penguins paddle reaches the end of its playing life, our recycling program ensures it's disposed of responsibly rather than ending up in landfill.
It's our way of giving back to the environment and supporting a more sustainable future for the sport we love.
See our Paddle (Recycle) Forward page for more details on how to participate.
GIFT CARDS
You can purchase gift cards directly from our online store. Digital gift cards are delivered via email immediately after purchase.
For more detailed gift card information, visit our complete Gift Card FAQ page.
During checkout, enter your gift card code in the "Gift card or discount code" field. The value will be applied to your order total automatically.
For more detailed gift card information, visit our complete Gift Card FAQ page.
Our Gift Cards expire 3 years after the date of purchase.
For more detailed gift card information, visit our complete Gift Card FAQ page.
Enter your gift card code on our gift card balance page, or the remaining balance will be displayed during checkout.
For more detailed gift card information, visit our complete Gift Card FAQ page.
Wholesale, Partnerships & Ambassadors
We offer opportunities for Brand Ambassadors and influencers who share our passion for pickleball and community.
If you're interested in partnering with us, please complete the simple application form on our Brand Ambassadors page.
Yes! We offer wholesale and distribution opportunities for our pickleball paddles, balls, and bags. Please visit our Wholesale & Partnerships page for more details.
We currently don't offer wholesale for clothing, but keep an eye out for future news and opportunities.
We also provide clubs with bulk discount opportunities across our range of products, and we're always interested in potential partnerships with ambassadors, affiliates, and influencers.
We require a minimum initial order of $2,000 AUD (including GST, excluding shipping) for new wholesale customers. Repeat orders have a reduced minimum of $1,500 AUD.
This ensures we can offer competitive wholesale pricing while maintaining efficient order processing.
For specific product quantities and pricing details, please contact us.
We are currently in the process of developing an affiliate program, building on from our Brand Ambassadors program.
If you're interested in becoming an affiliate partner with us, and earn by promoting our products, please reach out via our Wholesale & Partnerships page or contact us directly via email.
