At Angry Penguins we take our paddles — and your performance — seriously. That's why every Angry Penguins paddle is backed by a 12-Month Limited Warranty that reflects our commitment to quality, fairness, and your long-term confidence.
Our 12-Month Limited Warranty protects you against manufacturing and material defects in your paddle, including:
• Structural delamination or separation of the paddle face and core
• Cracking or failure of the paddle handle (under normal use)
• Defective bonding, gluing, or finishing that impacts performance
Important: This warranty applies only to the original purchaser and is non-transferable.
While we design for durability, not every situation is a defect. Our warranty does not cover:
• Normal wear and tear: surface scratches, fading graphics, edge guard wear
• Damage from misuse or abuse: paddle strikes, drops, improper storage
• Environmental exposure: extreme heat, cold, or water damage
• Custom modifications: drilling, grip changes that damage the structure
• Commercial or rental use
• Purchased from a non-authorised Angry Penguins dealer
• Second-hand, demo or resale purchases
If it looks like it's been through a war zone, chances are it's not a warranty issue.
• Your 12-Month warranty covers your paddle for as long as it's in your hands — and used under normal playing conditions
• Warranty coverage begins from your date of purchase
• If we determine your issue is covered, we'll replace your paddle with the same model or, if unavailable, a comparable model
• A refund may be provided in certain instances, as approved by Angry Penguins
If your warranty claim is approved:
• You'll receive a replacement paddle shipped at no cost
• You will not be required to return your paddle unless requested
• If your model is discontinued or out of stock, we'll offer a comparable replacement of equal value
Email us at: admin@angrypenguins.com
Include:
• Your receipt number or proof of purchase
• A clear description of the issue
• At least 2–3 photos (and a short video if needed) showing the fault
Our team will respond within 3 business days to confirm next steps.
Not sure if your paddle qualifies? Want to speak to a real person?
We're always happy to help — just drop us a line at: admin@angrypenguins.com
