Paddle Warranty
Angry Penguins Paddle Warranty
We take our paddles — and your performance — seriously. That’s why every Angry Penguins paddle is backed by a 12-Month (Limited) Warranty that reflects our commitment to quality, fairness, and your long-term confidence.
What Our Warranty Covers
Our 12-Month (Limited) Warranty protects you against manufacturing and material defects in your paddle, including:
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Structural delamination or separation of the paddle face and core
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Cracking or failure of the paddle handle (under normal use)
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Defective bonding, gluing, or finishing that impacts performance
This warranty applies only to the original purchaser and is non-transferable.
What Our Warranty Does Not Cover
While we design for durability, not every situation is a defect. Our warranty does not cover:
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Normal wear and tear: surface scratches, fading graphics, edge guard wear
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Damage from misuse or abuse: paddle strikes, drops, improper storage
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Environmental exposure: extreme heat, cold, or water damage
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Custom modifications: drilling, grip changes that damage the structure
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Commercial or rental use
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Second-hand or resale purchases
If it looks like it’s been through a war zone, chances are it's not a warranty issue.
Warranty Duration & Policy
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Your 12-Month warranty covers your paddle for as long as it’s in your hands — and used under normal playing conditions.
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Warranty coverage begins from your date of purchase
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If we determine your issue is covered, we’ll replace your paddle with the same model or, if unavailable, a comparable model
What Happens if You Need a Replacement?
If your warranty claim is approved:
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You’ll receive a replacement paddle shipped at no cost
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You will not be required to return your paddle unless requested
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If your model is discontinued or out of stock, we’ll offer a comparable replacement of equal value
How to File a Warranty Claim
Email us at support@angrypenguins.com.au with:
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Your receipt number or proof of purchase
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A clear description of the issue
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At least 2–3 photos (and a short video if needed) showing the fault
Our team will respond within 3 business days to confirm next steps.
Questions or Concerns?
Not sure if your paddle qualifies? Want to speak to a real person?
We’re always happy to help — just drop us a line at:
admin@angrypenguins.com